In the quest to harness the power of AI, many strive for success, but only a select few achieve both a significant return on investment and the responsible development and deployment of their AI systems. This keynote will highlight the crucial role of human-centric design from the outset, ensuring that users fully comprehend and effectively utilize the technology. Drawing on practical examples from recent AI implementations within the Adecco Group, we will explore how prioritizing human-centric principles can lead to more successful and ethical AI solutions.